Vision & values

From humble beginnings, Arbor Forest Products has grown to become one of the largest independent timber importing businesses in the UK – all because we do things a little differently.

Looking to the future

We invest in new technology, develop and offer the highest quality products, and investigate new supplier markets, allowing us to offer an unmatched and value-added depth of service. We are committed to people and our focus on development is rewarded with exceptional staff loyalty and performance: everyone within our business knows that performing their role well is the key to giving our customers everything they need to succeed.

We’re always looking for ways to save our customers time and money, from product development, such as our MDF range, to service delivery.

Jessica Redfearn

Machine Operator

Striving for excellence is in our DNA

Independent

Responsive, flexible, agile; our independence ensures that we are able to advise our customers on the right solution or product for their needs, not the one most suited to ours.

Progressive

Our company may be rooted in its history, but we’re always looking to the future. Ongoing investment, focus and drive ensures that we remain at the forefront of the UK’s timber industry.

Passionate

Built on a passion for service and people, we strive to set the highest standards in the quality of product, in the continuity of supply and in every aspect of customer service and support.

Customer-centric

From initial telephone enquiry, to technical and product advice, to arranging timely delivery, our culture puts our customers at the heart of everything we do.

Responsible

Our responsibilities go beyond industry certifications. We apply strong ethics to everything we do: the products we buy, how we run our business, and how we operate in the community.